
Hardtofind.
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Activity overview
Latest activity by Hardtofind.-
Hardtofind. created an article,
What is the last day to ship an order?
To ensure that you get paid for your orders – all orders will need to be shipped by 17th January 2025. If you cannot ship any orders by this date, please contact sellersupport@hardtofind.com.au.
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Hardtofind. created an article,
What is the last day I can download the order data/bills?
Please make sure to download any bills and invoices that you require before 14th February 2025 as after this date you will not be able to access the Seller Admin Portal. After the front end of Hard...
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Hardtofind. created an article,
I haven’t been paid for a previous month
If you have any previous payment issues, please contact accounts@hardtofind.com.au with the details of your missing payments and we will get back to you as soon as possible.
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Hardtofind. created an article,
How can I contact a customer about their order?
Customers will not be able to receive or respond to messages via the admin portal once the website is closed. If you need to contact a customer, please contact us at sellersupport@hardtofind.com.au...
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Hardtofind. created an article,
What is your Returns Policy
A customer can return an item within 30 days of receipt (not including delivery time). If the item is faulty, or if the customer received the wrong item, we ask the customer to send us an image of ...
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Hardtofind. created an article,
When will I be paid?
All orders shipped before 30th December 2024 will be paid by 15th January 2025. All orders shipped before 17th January 2025 will be paid by 15th February 2025. You will not be able to ship orders f...
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Hardtofind. created an article,
Hardtofind team contact details
General support and customer/order queries: sellersupport@hardtofind.com.au Account queries: accounts@hardtofind.com.au Customer Support: support@hardtofind.com.au